Find quick answers to the most common questions about the services we offer.
Check your emails, to find the reservation confirmation email we have sent you. Make sure that all data mentioned (flight number, date, contact details, etc.) are correct.
It is possible that the reservation confirmation email has been directed to your spam folder, because of the undesired email filters installed. If however you are not able to locate it there, please contact us at info@teletaxi.gr and we will send it again to you.
The price communicated to you, regards the transfer of 1-4 persons with their luggage, to the destination required. There is not any additional charge whatsoever (like tolls etc.).
Our fleet consists of luxury Mercedes E-Class cars, all of them in excellent condition, equipped with all modern day facilities and complying with all legal demands, licenses and insurance coverage of the Greek legislation.
Tipping is not included in the price and of course it is not compulsory. If however you are completely satisfied of the services provided, then tipping remains at your discretion.
Our associate driver, will be expecting you at the arrivals hall of the airport/ port/ station, holding a sign with our firm’s logo and your name. He will be standing close to the arrival gate where he can be spotted easily. As soon as you spot him, walk towards him.
There is no reason to worry about.
We are always in contact with the information desk of airports/ports/bus stations, to know the updated exact time of your arrival, to arrange your picking up time accordingly.
This is something practically impossible to happen, unless something extreme like an accident occurs. In this case, all you need to do, is remain at the meeting point until our associate arrives, or contact us at our helpdesk. A replacement vehicle will be on its way already.
There is no luggage limit, as long as they can fit in the vehicle’s storage compartment. You must take into consideration that in a cab’s trunk, up to 4-5 medium size suitcases can be fitted.
We would like to remind you that according to European Union’s legislation, smoking is not permitted inside taxis.
Our reservation system supports many – but not every - standard routes. You are kindly requested, to contact us at info@teletaxi.gr for letting us know the desired pick up and destination places and we will get in contact with you as soon as possible for further details.
Sure, just contact us at info@teletaxi.gr and let us know the tour desired, so we can come up with the most appropriate proposal at an affordable price.
You can do this during your on line reservation. You always have the option, to contact us at info@teletaxi.gr and we will proceed accordingly.
Certainly, you can do this at no extra charge, provided that you will notify us at least 24 hours prior to the date already booked. You can also contact us at info@teletaxi.gr or call our helpdesk.
We guarantee that we will do everything possible to take you without any troubles to your destination.
